At Lord of Chains, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you play our game.
Last Updated: January 2025
1. Information We Collect
Account Information:
- Email address for account creation and recovery
- Username for in-game identification
- Password (encrypted and never stored in plain text)
Game Data:
- Game progress and statistics
- Battle logs and achievements
- In-game transactions and resources
- Chat messages (for moderation purposes)
Technical Information:
- IP address for security and region detection
- Browser type and version
- Device information
- Connection timestamps
2. How We Use Your Information
- Game Operations: To provide and maintain game services
- Security: To prevent cheating, hacking, and unauthorized access
- Communication: To send important game updates and password resets
- Improvements: To analyze gameplay and improve game balance
- Support: To respond to your inquiries and provide assistance
3. Cookies We Use
Based on your consent, we may use:
- Essential Cookies: Required for login and game sessions
- Performance Cookies: Help us identify and fix bugs
- Analytics Cookies: Understand player behavior and preferences
- Marketing Cookies: Show relevant game updates (if consented)
4. Data Sharing
We never sell your personal information. We only share data:
- When required by law or legal process
- To protect against fraud or security threats
- With service providers who help run our game (under strict confidentiality)
- If Lord of Chains is acquired (users will be notified)
5. Data Security
We implement industry-standard security measures:
- SSL encryption for all data transmission
- Bcrypt hashing for password storage
- Regular security audits and updates
- Limited access to personal data (staff only)
- Secure backup systems
6. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request account and data deletion
- Portability: Receive your data in a portable format
- Opt-out: Disable non-essential cookies anytime
7. Data Retention
- Active accounts: Data retained while account is active
- Inactive accounts: Deleted after 2 years of inactivity
- Battle logs: Retained for 6 months
- Chat logs: Retained for 30 days (moderation purposes)
- Deleted accounts: Removed within 30 days of request
8. Children's Privacy
Lord of Chains is not intended for children under 13. We do not knowingly collect data from children under 13. If you believe we have collected such information, please contact us immediately.
9. International Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
10. Contact Us
For privacy-related questions or to exercise your rights:
- Email: privacy@lordofchains.com
- In-game: Contact support through the help system
- Response time: Within 30 days
11. Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be announced in-game and the "Last Updated" date will be revised.
